Frequently Asked Questions about X-Setup - Problem Topics

 

Q: The file association option in Explorer and the options dialog in Internet Explorer have disappeared! How do I show them again?

A: Check the settings inside the branch Appearance -> Start menu. Disabling an item in the Start menu also disables the option elsewhere in Windows.

 

Q: I've just installed X-Setup and now XXX has disappeared/XXX no longer works/XXX is unusable. Is this related to the installation of X-Setup?

NO. Just installing X-Setup does NOT change anything on your system. Also, clicking on the a plug-in in the left pane of X-Setup does still not change anything. There are only two situations when changes are made: a) when you click the "Apply" button b) when you use a wizard because a wizard automatically commits your changes. If you want to know what changes were made and when, have a look at the Log file X-Setup keeps; for details about this, see the Extra Menu topic.

 

Q: After using X-Setup, the Quick Launch Bar capability of my taskbar no longer works. How do I fix this?

1) Verify, that you haven't activated the Classis Explorer Option inside Appearance -> Explorer -> Settings (Advanced) -> Classic" Explorer. Activating this option will disable all features that were added with Internet Explorer's ActiveDesktop.

2) Go to System -> File System -> Folders: Data -> General Folders and change the item "Program Data" to your AppData folder. Normally, this folder is located at "C:\WINDOWS\APPLICATION DATA". Please check if this folder exists BEFORE you change it. You should normally find a least one folder in it, called "Microsoft".

 

Q: I can no longer shut down my computer from the Start Menu.

A: Please visit our Document Center online (Document 29) and read about possible fixes for this problem. This is not an X-Setup bug, but one caused by Windows itself, Microsoft has issued a patch to correct this though it does not work on all systems. If you continue to have shutdown problems, please contact Microsoft Technical Support.

 

Q: After uninstalling X-Setup, the icon inside the Control Panel is still visible. How do I remove it?

A: Delete the file XQXSetup.CPL in your \windows\system or \winnt\system32 folder.

 

Q: After using X-Setup, the 'Open' and 'Explore' items on the Start button's Context Menu are disabled. What have I done?

A: Due to a mysterious Windows side-effect, hiding drives in Windows Explorer also disables the 'Open' and 'Explore' items on the Context Menu which appears when you right-click the Start button. To re-enable these two options, in the Default UI go to Appearance > Files&Folders > Drives in X-Setup and open the Show/Hide drives plug-in; now place a tick besides all the drives and click on Apply Changes. In Wizard Mode, use the Windows Explorer Wizard in the Appearance section. Currently there is no way of fixing this problem without showing all drives in Explorer.

 

Q: I've used X-Setup, and now the Windows dial-up networking screen won't remember my password. How can I get it back?

A: This is a Windows bug that Microsoft refuses to acknowledge, and it can be caused by a whole variety of different problems. We aren't exactly sure what part of X-Setup is responsible for this. Fixing this problem is not easy either, there are at least 7 solutions which may or may not work in every case. Xteq Systems recommends that you visit http://www.annoyances.org/cgi-bin/ce-showtopic/006_004 - this details some of the solutions. If you are still having problems, please visit the X-Setup Online Forum.

 

Q: The 'Add/Remove Hardware' applet in Control Panel is not there, even though it is ticked in the Control Panel plug-in. What's wrong?

A: In Windows 95/98/Me, the Add/Remove Hardware applet is attached to the System applet, so hiding the System applet also hides the Add/Remove Hardware applet. Therefore, re-enabling the System applet will re-enable the Add/Remove Hardware applet. Note: this does npt apply to Windows NT/2000 - the Add/Remove Hardware applet is separate.

 

Q: Is it possible to have all my changes made with X-Setup reverted in one step?

A: No, since there are possible actions inside the plug-in that can not be recorded, monitored etc. However, you can have a look at the X-Setup Log file, which keeps a log of all the changes you make with X-Setup. For more information about this, see the Extra Menu topic.

 

Q: Why can't I disable all of the items on my Start Menu?

A: You can only disable the 'Documents' menu if you have Windows 98/2000/Me, or have installed Internet Explorer 4.x with the Windows Desktop Update. You can only disable 'Help' if you have Windows 2000 or Me. This is because Microsoft didn't add the capabilities to disable these options in the original release.

 

Q: I can no longer change the wallpaper of my desktop. How do I fix this?

A: You can properly disabled the "Set as Wallpaper" option inside Internet -> Internet Explorer -> Appearance -> Appearance Options. As noted inside the plug-in, disabling this option will also disable the Wallpaper tab inside "Display".